Last updated: March 23, 2026
This End User License Agreement ("Agreement") is between you and DocuAgile Pte. Ltd. ("we/we") with respect to your access, login, download, installation and use of EasyClaw (including the web version, PC client and mobile application and corresponding versions (collectively, "the Product"), and your use of all of the services we provide to you through the Product ("the Service").
Important Notice: You are kindly requested to read this Agreement carefully before using the Service, especially the provisions which are highlighted in bold and black text and may have a material impact on your rights and obligations. By downloading, installing, logging in, using the Product or clicking to acknowledge the acceptance of this Agreement, you represent that you have fully read, understood and agreed to all the provisions of this Agreement and any other policies or service rules that we may have provided to you. If you do not agree to these terms and conditions, or are not a user of the Product (see Section 1.3), please do not download, install, access or use the Product and the Service.
We may adjust this Agreement pursuant to the requirements of laws and regulations, changes in the Service and other circumstances, and will publish the adjusted Agreement on the relevant webpage (or by push notice, pop-up window and other legal methods). You may check the latest version of the Agreement on the relevant webpage. If you continue to use the Service after such adjustment, you will be deemed to have agreed to such adjustment. If you do not accept the adjusted Agreement, you may stop using the Service and close your account.
(a) Applicable Areas: the Service is only provided to business users in regions outside of mainland China. If laws and regulations prohibit or restrict use of the Service in your region, please comply with your local law and do not use the Product.
(b) Type of User: a natural person with full civil capacity using the Service in his or her personal capacity.
By agreeing to this Agreement, you represent and warrant to us that:
This product is provided in the form of free service and paid subscription service. The paid subscription service is available only after you complete the corresponding payment. For the specific service scope, content, price, subscription cycle and related rules, please refer to the latest official subscription page of this product.
You understand and agree that term of paid membership service shall be determined by the total subscription period you select when you make purchase, and shall be calculated from the effective date of the subscription order. The member rights and interests obtained through paid subscription shall, from the effective date of the subscription, be granted in accordance with the rules corresponding to the subscription period you choose, specifically as follows:
You agree that:
Payment for subscriptions initiated through the Mobile App Store will be processed directly by the corresponding platform (such as Google App Store and Apple App Store). All such transactions are governed by the terms of service and refund policy of the corresponding platform.
We reserve the right to adjust the prices of any service or subscription at any time. Any price change will take effect upon notification to you via the product or the various app stores subsequently available on the product. Payment for subscriptions purchased through the Mobile App Store will be processed by the corresponding platform. Such purchases are subject to the refund policy of the platform. You are responsible for administering your subscription settings.
Fees are not normally refundable, unless otherwise mandatorily required by law. However, we may provide a refund in the following circumstances: (1) if we decide to cease providing a particular service, and prematurely refund for the remainder of the subscription period; or (2) in the case of a major service outage that results in you being unable to use a service, and therefore results in a pro rata refund for the time of unavailability; or (3) where a refund is required by law or regulation.
The Company grants to you a limited, non-exclusive, non-transferable and revocable license to access and use the Product, and to download, install, access and use the Software solely for your personal, non-commercial purposes. If you intend to use the Software for commercial purposes (or any other unauthorized purposes), you must obtain a separate written license from the Company in advance.
(1) Registration Requirements
Before using the Product, you should complete the registration process, create your account ("Account") and maintain your Account information by following the instructions on the Page.
General Requirements:
(2) Information Warranty
You warrant that all registration information you provide is true, accurate, lawful and valid and shall be updated promptly. If you choose to refuse to provide registration information, or the materials provided/information provided is inaccurate, untrue or irregular, or we have reasonable reasons to suspect that such information is incorrect, false or illegal, you may not be able to use the Service or may have certain functions restricted in the course of using the Service.
(3) Our Review Right
We reserve the right to review any application for registration and reject any application for registration without giving any reason. If we find any of your violations of law and regulations such as obtaining account registration by use of false information and breach this Agreement, we have the right to unilaterally take such measures as rectification within a specified time, suspension of use and cancellation of account without prior notice.
(4) Consequences of Violations
You shall be solely responsible for any loss or legal liability caused by your provision of false information or violation of the above warranty. We reserve the right to refuse to provide relevant functions for you or take such measures as suspension, restriction or cancellation of your registered account.
During the course of using the Product, you are responsible for keeping your account information and access voucher in a proper way and not sharing them with others. We shall not be liable for any loss caused by your failure to keep your account vouchers in a proper way.
All operations conducted under this Account will be deemed to have been conducted by you yourself. You shall be responsible for all use of your Account or the Service, and all activities taking place under your Account. You shall not be entitled to exclude or mitigate your liability on the grounds that the account has been stolen, not operated by you or unauthorized use.
If you become aware of any unauthorized access or any unauthorized use of your Account, you shall notify us immediately via the contact details available for us within the Product.
Special Provisions on Account Security: if we find abnormal login or security risk involved in any account, we have the right to suspend the account until it is re-authenticated.
The account is owned by you personally, and only for your own use, and you may not donate, lend, rent, resell or otherwise allow others to use the account.
If you login the Product through an account on a third party platform (such as Google, Apple etc.), or you become a user of the Product through Google App Store or Apple App Store, such account shall be managed by the corresponding platform and shall be subject to the terms of service of that platform. If your account on the third party platform is deactivated or deleted, you may be unable to access the Product. We shall not be liable for the interruption of access to the Product caused by problems with a third party account, or the loss of your account voucher on a third party platform which may result in not being able to login the Product. Any problems related to such third party account shall be solved by you directly through consultation with the platform, and we shall not be obligated to solve them.
You may apply for account cancellation at any time by sending email to the contact information listed in "Complaints and Suggestions in Article XI" of this Agreement.
Your right to use the Service will cease immediately upon account cancellation. Unless otherwise required by laws and regulations to be retained, all data generated in connection with your account (including content and files stored in cloud) will be permanently deleted or anonymized in accordance with our Privacy Policy. Therefore, it is strongly recommended that you export any data that you need to retain in advance before logoff. Logoff is irreversible.
The functionality provided by the "EasyClaw" software includes, but is not limited to, the following:
(a) AI-assisted execution automation: You may interact with the Product through natural language instructions. The Product will rely on generative artificial intelligence technology (hereinafter referred to as the "Large Model") to interpret your operational intent, and automatically plan and execute operational processes to complete complex tasks (collectively referred to as the "AI-assisted Automated Execution Capability"). Based on the text, files or other content you input (collectively referred to as the "Input Content"), the Product will understand your intent and accordingly generate command-line instructions, code, text or other content (collectively referred to as the "Output Content") to assist you in invoking local devices or third-party tools to complete local or cloud-based operations. You understand and agree that the Product's AI capabilities rely on algorithmic models to automatically generate operational instructions based on their interpretation of your intent. Therefore, prior to use, you have fully evaluated the potential risks of possible misinterpretation or operational errors, and will carefully check before sending instructions.
(b) Cross-platform interaction: support robot access configuration on major platforms such as Feishu, Telegram and Slack, realize cross-platform automatic interaction and task processing;
(c) Skill expansion: rich skill base provided by the skill market, available for one-click installation of skill alert word pack;
(d) Multi-model driven: integrate the world's top models such as Claude, GPT and Gemini, and support users to independently select and switch models according to their task requirements, and the system can also automatically match suitable models according to the scenario.
(e) Model Configuration: The Product allows you to configure and use a large language model service obtained by yourself (hereinafter referred to as the "Custom Model"). You understand and acknowledge that when you use this function, the Product only provides you with an interactive interface and technical support for model communication. Your input content will be sent directly by you to the configured Custom Model, which shall independently process the content and directly return the output results to you. You hereby agree and undertake that:
Version differences: certain functionality may be available only to certain individual users at certain levels of subscription, subject to what was shown on the product interface.
(a) With respect to the storage space required during the deployment, use and other processes associated with the Service, the Company provides exclusive virtual cloud resources (referred to as "cloud resources" or "cloud bot") with the product pre-installed, to store information and data generated by your use of the Service and the product.
(b) Data retention: You understand and acknowledge that data stored in the cloud services will be deleted upon the expiration of your subscription, termination of your account or discontinuance of the relevant services. The Company will not take any liability for compensation or remedy for any data loss or damage caused by your failure to back up information in a timely manner.
(c) Cloud resources are provided by third party infrastructure providers, and their operational stability is subject to the technical service levels of third party infrastructure providers. The Company will use reasonable efforts to ensure the proper operation of the service, but makes no warranty, express or implied, for this.
From time to time, we may adjust, optimize or make changes to the content, functionality and interface of the Product and Service. Any such updated or future versions of the Service will be governed by this Agreement. In accordance with the following types of changes, we will:
The Product may integrate or be linked with third party services, including, but not limited to, third party models (such as Anthropic Claude, OpenAI GPT, Google Gemini, etc.), third party communications platforms (such as Feishu, Slack, Telegram, Discord, etc.), official skills (including skills officially developed and maintained by EasyClaw), and third party skills (defined as skills published by third party developers and available through the skill marketplace). With respect to the third party services, we expressly state that:
Users who acquire the Products through the Apple App Store will be subject to the Apple Media Services Terms and Conditions.
Users who acquire the Products through the Google App Store will be subject to the Google App Store Terms of Service.
In the event of any conflict between this Agreement and the applicable platform rules, those platform rules will control, but this only applies to the particular version of the Product that is distributed through such platform.
"Input Content" means all information submitted by you to the Product including, but not limited to, words, instructions, documents, images, audio, video and other data. With respect to any Input that you submit to the Product, you represent and warrant that:
Our Company may, at its sole discretion, take any action that the Company deems necessary and/or appropriate against any user who uploads or publishes improper Content in the Service, including without limitation, issuing a warning to the user, suspending or terminating the user's account, deleting all Content uploaded or published by the user in the Service, and/or reporting the user, directly or indirectly, to law enforcement authorities.
4.2.1 Intellectual Property Rights in Output Content
To the extent permitted by applicable law, the intellectual property rights in your Input Content submitted by you will vest in the original rights holder, and the right to output Content will vest in you for your personal non-commercial use only. Where permitted by applicable law, we vest in you all right to any output generated by the Service, but you should be aware that due to uncertainty in various jurisdictions as to the legal status of AI-generated content, we cannot guarantee that you will successfully assert copyright or other intellectual property protection in the output.
4.2.2 Special Risk Disclaimer on Output Content
Important Notice: AI-generated content is based on probabilistic predictions derived from large language models and may contain factual errors, biases, or inappropriate content. Output must be independently reviewed and verified before use. In particular, you understand and agree that:
You understand and agree that the Product comprises the attributes of artificial intelligence (AI)-assisted operational functions, which will understand your intent based on an algorithmic model and perform specific actions on your behalf (e.g., manipulating documents, invoking APIs, sending messages, etc.). Therefore, before using AI-assisted automation to perform functions, you should evaluate the potential risks of errors that may arise in that understanding and manipulation of that intent and further agree that:
Given the real-time nature of the artificial intelligence-assisted operational functions of the product, you are urged to exercise a duty of care when giving high-risk instructions, particularly those types of instructions related to system set-up, data modifications, account manipulations, etc. You are required to make independent real-time judgment and final confirmation for each operation that you perform with the product.
We are not liable for any loss of data, business interruption or other loss resulting from incidents that occur during the performance of an obligation. Therefore, we strongly recommend that you back up important data before using any actions that involve modifying your account data or business processes. Notwithstanding the foregoing, such backup is at your sole discretion and you shall bear all consequences arising therefrom. To protect your legitimate rights and interests, this product provides a visual operating interface and a "stop at any time" button, which can be clicked at any time to interrupt the operation.
You shall be fully responsible for all your actions in the course of using the product and service. You shall use the product in a legal and responsible manner, and only for non-commercial purposes such as your personal study, work or life, or for business activities expressly authorized by you. You may not, by using the product, engage in any activities that may endanger others, damage the society or violate laws. If you observe any inappropriate behavior or content in your use of the Service, please notify us immediately by mail or through all available contact channels that the Service provides to us.
(I) Illegal activities and activities violating social morality or public order and good customs; and
You may not, by using the product and Service, engage in or assist in any activity which is in violation of laws, social morality or public order and good customs, including but not limited to:
(II) Harmful Content
You may not use the product to generate, disseminate or store Content of the following types:
(III) System Security
You shall not, in connection with the product or by using the product, conduct any actions which damage the security of computer information system, network or data, including but not limited to:
(IV) Abuse of Resources
You may not consume computing power beyond the scope of normal use, such as:
(V) Intellectual Property Right Infringement
You may not, by using the product, conduct any acts infringing any intellectual property right, including but not limited to:
(VI) Competitive Use
You may not use the product competitively, including but not limited to:
In order to comply with laws and regulations, the product has the right to use technical or manual methods to review the user's use of the service. If we or competent regulatory authorities deem the content to violate any laws, this Agreement or the privacy policy, the product may also have the right to take reasonable measures, such as ceasing generation, transmission and deleting the content. But such review does not mean that we shall assume any additional liabilities. You shall be fully responsible for all the acts performed under your registered account.
All intellectual property rights involved in and to the trademarks, service marks, URLs, words, service names, and any combination thereof (collectively "Marks") of the Product and the copyrights, trademarks, patents, trade secrets and other intellectual property rights involved in the Product shall be owned by us or our affiliates and are protected by intellectual property laws.
You shall not display, use, apply for trademark registration, register as a domain name, or otherwise dispose of the Marks—either alone or in any combination—without the prior written permission of us or our affiliates. You are further prohibited from implying to any third party that you have the right to do so.
You warrant that you shall not attack the Service; modify, adapt, or translate the software, technology, or materials used by the Service; nor attempt to derive the source code through reverse engineering, decompiling, disassembling, or reverse-analyzing the models, algorithms, or system architecture. You shall not implement technical restrictions or engage in any similar restrictive acts. Any violation shall render you liable for all resulting legal consequences, and we reserve the right to hold you legally accountable in accordance with the law.
Without our prior written consent, you shall not exercise, exploit or transfer, or authorize any third party to exercise, exploit or transfer the above intellectual property right for any commercial or non-commercial purpose and we reserve the right to pursue legal liabilities for any such acts.
If any third party institution or individual raises an objection or complaint in respect of the ownership of intellectual property or disclosure of trade secrets with respect to the relevant contents involved in your use of the Service, or raises an objection or complaint in respect of relevant rights regarding your use of the Service, you shall be responsible to provide relevant evidence of rights, and cooperate with the third party to deal with the complaint. You shall be responsible to settle any claim, action or potential action arising therefrom and shall bear all expenses and losses arising therefrom, whether such expenses and losses shall be borne directly by you or advanced by us.
All intellectual property rights owned by either Party before the execution of this Agreement shall be still owned by such Party or the original owner of such Party. The execution or performance of this Agreement by either Party will not result in the transfer of any intellectual property rights or other rights. Unless otherwise agreed by the parties, or provided by laws and regulations, if you have the legal and valid intellectual property rights of the contents you upload, the intellectual property rights related to the combined contents will be still owned by you. However, you are responsible to judge and handle by yourself whether the above combined contents involve intellectual property rights and the ownership of related intellectual property rights, and we shall not be liable for any losses arising therefrom; if any losses are caused to us or our affiliates as a result thereof, you shall be liable for compensation.
You agree that you grant us and any third parties who provide us with necessary technical support a license to use the Contents that you upload, generate or synthesize, to the extent necessary to provide the Service. This license shall terminate upon your deletion of such Contents or closing your Account (unless otherwise required by law). The scope of the license will include, but not be limited to, using your input, performing technical processing (e.g. format conversion, transfers to Large Model APIs) of your input, analyzing anonymized usage data to improve products to the extent agreed in our Privacy Policy, to the extent necessary to provide the service for the Product.
If you provide us with any suggestion, feedback or idea for improvement, you grant us a free, perpetual and irrevocable right to use such feedback without payment of any compensation or additional consent.
We respect the intellectual property rights and other lawful rights and interests of right holders, and actively adopt effective measures to protect the intellectual property rights and other lawful rights and interests of others. If the intellectual property rights holders or other right holders deem the Service has infringed their lawful rights and interests, they may make report or complaint through the channels specified in Article 11 hereof (Methods and Handling of Complaints), make opinions to us and submit the corresponding evidentiary materials. We will attach great importance to your opinions and will take measures according to law.
For instructions on processing of personal data and business data, including types of data, purposes of processing, security measures, data subject rights and cross-border transmission arrangements, please refer to our Privacy Policy. This Policy shall form an integral part of this Agreement.
In the process of using the Service, all information and data provided by you to us will be kept strictly confidential by us and protected in accordance with our Privacy Policy. None of our company will disclose your information except for statutorily permitted or required by valid legal documents issued by government authorities or law enforcement agencies.
By accepting this Agreement, you agree to release us from liability for any third-party claims arising out of our good faith compliance or any actions taken by law enforcement agencies based on this disclosed information.
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available". We make no warranties of any kind, express or implied, including, without limitation, merchantability, fitness for a particular purpose, ownership, quiet enjoyment, non-infringement of third party rights, continuity or error-free operation of the Service, accuracy of AI-generated Content, and security or non-loss of data.
We make no warranties or representations as to the accuracy, reliability, timeliness or completeness of the Service, third party Content or any other information. We may temporarily interrupt service for reasons including, but not limited to, systems maintenance and upgrades, rectification of security vulnerabilities, force majeure events, and third party infrastructure failures.
No advice or information you receive through the Service will constitute a warranty not expressly agreed to in this Agreement.
We shall not be liable for (a) errors, omissions or inaccuracies in Content; (b) bodily injury or property damage of any nature whatsoever caused by your access and use of the Service; (c) any unauthorized access to or use of our secure servers and/or all information stored therein; (d) any interruption or termination of transmission on the Service; (e) any bugs, viruses, Trojan horses etc. that may be transmitted by any third party through the Service; and/or (f) any errors or omissions in the Service or any Content; and/or (g) loss or damage of any kind suffered as a result of use of any Content published, transmitted or otherwise provided through the Service.
To the maximum extent permitted by applicable law, we, our affiliates, officers, directors, employees, licensors and service providers, shall not be liable for indirect, incidental, special, punitive, consequential, loss of profits, loss of or corruption of data, business interruption or loss of goodwill, and regardless of whether we have been advised of the possibility of such losses.
To the maximum extent permitted by applicable law, our aggregate liability to you will be limited to the total fees for services actually paid by you to us during the 12 months preceding the event for which such liability is claimed.
You agree to comply with all applicable export control laws and regulations, including, but not limited to, the U.S. Export Administration Regulations (EAR), the U.S. International Traffic of Arms Regulations (ITAR), the EU Export Control Regulations, and the export control requirements of other applicable jurisdictions. You agree not to use, export, re-export, transfer or make available the software in any manner that would violate applicable export control laws and regulations in Europe, the United States or other relevant jurisdictions, including, without limitation, in violation of restrictions on dual-use technology, embargoed destinations, prohibited end users, or military applications.
You represent and warrant that:
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, losses, liabilities, damages, costs, or expenses (including, but not limited to, reasonable attorneys' fees) arising out of or in connection with:
You agree to defend and indemnify the Indemnified Parties and hold them harmless from the aforementioned losses. The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with the Company's defense requirements.
If you believe the Service has infringed upon your intellectual property or other legitimate rights and interests, or found any illegal or false information, or any use in breach of this Agreement, you shall immediately contact us (email: support@easyclaw.com or other contact information published in the product). Upon receipt of your complaint, we will promptly deal with it and take reasonable measures such as stopping generation, suspending transmission and deleting relevant contents.
The Company attaches great importance to the compliance of output and will take reasonable and necessary security measures to filter and review inappropriate content. If you find any unreasonable, defective or other problems in the output or processing results returned by the Product and relevant services, you are welcome to send your feedback to us at the contact information above. We appreciate your supervision and support.
We will respond to you within a reasonable time (normally three business days) after you submit your complaint or suggestion.
This Agreement shall be effective on the date you first use the Service and shall continue in effect so long as you continue to use the Service or until the date this Agreement is terminated by you or the Company.
You may terminate this Agreement at any time by terminating access and use of the Service and closing your account. The termination of this Agreement will not affect your payment obligations that have arisen prior to termination.
12.3.1 Account Suspension
We may suspend (instead of immediately terminating) your account. During the period of suspension, you will not be able to access the product but the data will be retained. Access to the account will be restored if the breach is verified. Account Suspension:
12.3.2 Termination by Company
We may terminate this Agreement if:
Upon termination of your account, your personal account data will be processed and/or deleted in accordance with our Privacy Policy.
Upon termination of this Agreement, your right to use the Product will cease immediately, and we will process any data associated with your use in accordance with our Privacy Policy. Termination shall not relieve you of your obligation to pay all fees and charges incurred prior to such termination.
The following provisions shall survive the termination of this Agreement: Intellectual Property Rights (Article 6), Disclaimer and Limitation of Liability (Article 8), Indemnification (Article 10), and Dispute Resolution and Arbitration (Article 13).
You can contact us at any time with any problems that you may have using the Service. Most problems can be resolved quickly that way. You and we agree to use our best efforts to resolve any dispute, claim, issue or difference directly through discussion and good faith negotiations. If we cannot reach agreement on the terms of a negotiated settlement, either party may initiate binding arbitration.
Any dispute, controversy or claim arising out of or relating to this Agreement, including the validity, invalidity, breach or termination thereof, shall be referred to arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted. The arbitration proceedings shall be conducted in English. The arbitral award shall be final and binding upon the parties.
The parties expressly agree that any arbitration shall be conducted solely in their respective individual or entity capacities, and shall not be conducted as a class action or class arbitration or other representative action. The parties waive their rights to initiate a class action lawsuit or to seek collective relief.
Notwithstanding the arbitration provision, the parties shall have the right to seek preliminary injunction or other interim relief from a court of competent jurisdiction to prevent irreparable harm of their intellectual property rights or trade secrets.
This Agreement and all matters arising out of or in connection with this Agreement shall be governed by and construed in accordance with Hong Kong law, without reference to principles of conflict of laws.
Any questions, notices and requests related to this Agreement and the Privacy Policy may be directed to us at support@easyclaw.com Singapore Post Centre Singapore 408600.
This Agreement (together with the Privacy Policy, DPA (if applicable), SLA (if any) and any other attachments attached hereto) constitutes the entire agreement between you and us with respect to the Service. It supersedes any and all prior understandings or agreements, oral or written, between you and us regarding your use of the Service.
The Company shall not be liable for the failure of the Company to perform its obligations under this Agreement where such failure arises out of circumstances beyond its reasonable control, including, but not limited to, acts of God, war, riot, terrorism, embargoes, acts of civil or military authorities, fire, flood or accidents.
You may not assign any rights or obligations under this Agreement without our written consent. We may assign this Agreement and our rights and obligations to an affiliate or any successor entity as a result of a merger, acquisition, sale of assets or otherwise upon notice to you.
No failure or delay on the part of any Party hereto to exercise any right under this Agreement shall operate as a waiver thereof; nor shall any single or partial exercise of any right preclude any further exercise thereof or the exercise of any other right.
If any provision of this Agreement is determined to be invalid, void or unenforceable, such provision shall be deemed modified to the extent necessary to make it valid and enforceable to the maximum extent permitted by law, and if such modification is not possible, it shall be deemed deleted and the remaining provisions shall continue in full force and effect.